Shipping policy

SHIPPING

All of our products are made to order. The lead times vary for each item, so checking the item's listing description for the turnaround time is recommended. Please note that estimated standard lead times are not guaranteed, especially during busy times such as the holidays and the racing season. Please get in touch with us if you want to know the most accurate lead times. Once you place your order, it will be processed within 1 to 3 business days (excluding weekends and holidays), and you will receive a confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We are excited to inform you that we provide free shipping services to all destinations within the lower 48 states of the United States. However, shipping rates for Alaska and Hawaii may vary depending on the location and size of the package. Please get in touch with us to receive accurate shipping rates to these destinations.

International Shipping Rates and Estimates

If you are interested in international shipping, kindly reach out to us. Please note that your order may be subject to import duties and taxes levied once the shipment reaches the destination country. These charges, including VAT, are your responsibility as the customer, and Graphics Guys cannot be held accountable for them.

Local Pickup

We provide free local pickup at our offices on Circle Drive, eliminating the need for shipping. Additionally, we offer installation services for an extra fee. To opt for local pickup, you can place your order and choose the local pickup option at checkout. After approving the proof, we will prepare your order and have it ready for pickup within 3 to 5 business days. We will notify you via email and provide instructions when your order is ready. Our in-store pickup hours are from 9 am to 6 pm, Monday through Friday.

How do I check the status of my order?

Once your order is shipped, we'll send you an email notification with a tracking number that you can use to track its status. Please note that it may take up to 48 hours for the tracking information to become available. If you have not received your order within five days of receiving the shipping confirmation email, kindly contact us. Please provide us with your name and order number, and we'll investigate the matter.

Shipping to P.O. boxes

We require a physical address for all domestic orders, as we do not offer shipping to P.O. boxes. We ship via UPS Ground.